05-15-2012 11:29 AM
I am able to see all my blackberry devices (phones on BESx and Playbooks on BDS) but I cannot see or create a new user with the Universal Device Service UNLESS I am in the UDS Admin page.
Why cant I add UDS devices from the mobile fusion admin page rather I have to go into the Universal Devices admin page to do so? Thanks!!
05-17-2012 09:43 AM
05-17-2012 11:53 AM
I checked the permissions and Im thinking they are set right. I can see the iOS devices when I log into UDS and the blackberry devices when I log in to the BAS. It's just when I log in to mobile fusion that doesnt show any of the UDS devices.....
maybe its a UDS database permission issue ?
05-31-2012 08:52 AM
When you log into Mobile Fusion Studio, do you see the UDS link in the drop down 'MDM Domains' link in the top right corner? If not, you're not authenticated to it and thus wouldn't be able to add users to that domain. The account your using to log into Mobile Fusion Studio must be a named admin account on each of the domains (BES, BDS or UDS)you want/need to connect to.