07-09-2014 05:10 AM - edited 07-09-2014 07:17 AM
I updated a customers BES from 10.1 -> 10.2. It ran through smoothly, without errors. But when i checked all the consoles the UDS didnt let me log in. Instead the following message appeared:
"An error occurred. The site might be temporarily unavailable. Click OK to attempt to return to the login page."
I searched google and found quite a few articles about possible reasons, but no solution worked so far.
Some more information:
in some logs sicne the update the following appears:
https://Servername:9081/dm/auth":hostname in certificate didn't match: <Servername> != <rim udsserverroot_xyz
Anyone have any ideas or needs more information, i would really appreciate it and gladly provide more information, i just need to know what you need.
Blackberry itself runs fine, people get mails and can send them just fine, just cant access the UDS anymore.
thx in advance
updated because it is BES10 and not a BSE10
Solved! Go to Solution.
07-12-2014 05:28 PM
Have you checked that both the communication and Core modules under IIS are started?
Any errors in event viewer?
07-17-2014 11:03 AM
both modules are started. Sorry that i reply so late. i was at a customer the last few days. There are no errors in the event log. Do you need any logfile excerpts from trhe balcberry server?