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BlackBerry® Enterprise Service 10

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Contributor
Posts: 15
Registered: ‎04-15-2010
My Device: BlackBerry Curve 8330
My Carrier: Verizon Wireless

Unable to utilize any BES utilities...

When attempting to utilize any of the following web-based utilities, I receive a "cannot display the web page" error...

 

BlackBerry Administration Service (https://server/webconsole/login)

BlackBerry MDS Integration Service (https://server/mdsisconsole/app)

BlackBerry Monitoring Service (https://server:8443/webconsole/app)

BlackBerry Web Desktop Manager (https://server/webdesktop/login)

 

Ideas? Thanx.

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Unable to utilize any BES utilities...

Were you ever able to as in fresh install or current?

 

What BES services are running?

Any errors in the BES logs?



default location :\Program Files\Research In Motion\BlackBerryEnterprise Server\Logs

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 15
Registered: ‎04-15-2010
My Device: BlackBerry Curve 8330
My Carrier: Verizon Wireless

Re: Unable to utilize any BES utilities...

Which logs should I be focusing on? Thanx.

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Unable to utilize any BES utilities...

if a new install, then the install log and then BAS AS to see why BAS is not opening.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V