Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Posts: 18
Registered: ‎04-20-2012
My Device: Q10
My Carrier: d2

Universal Device Service 6.1 + IOS

[ Edited ]

Hi everybody,


i test the new BES10 trial with the UDS and Management Studio.

I sucessfully order the APN Certificate from apple and import this on the host system. For the Installation i generate a self sign certificate cause i don´t have a ca authority and now i got the problem to connect the ios devices. The error message is: "

iOS device displays "Error 3007: Server is not available." when trying to activate with the Universal Device Service"

I also export the certicates of the bes server and install this on the ios device - no success - I already read this KB31923 but i´m not sure - Is is right that it´s only possible with a ca authority certificate to get the connection with ios devices ? No other way ?


My Android device show a message "unsecure certificate" and then it establish the connection, much easier.


Thanks very much for help


Forums Advisor I
Posts: 652
Registered: ‎05-23-2008
My Device: BB10 and WiFi PB
My Carrier: .

Re: Universal Device Service 6.1 + IOS

That's a limitation of iOS - no selfsigned certifiactes are supported. So you should get an certificate from a CA the iOS is already trusting.
Find more information about Enterprise Mobility Management at EMMAdmin.com