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BlackBerry® Enterprise Service 10

New Member
Posts: 1
Registered: ‎05-09-2009
My Device: Not Specified

Upgraded to 5.0 and connecting to a Sametime Server.

I've been accessing Sametime on my Blackberry for sometime now.  However, now that I have upgraded to 5.0 I've started receiving the following error when trying to login to Sametime "service not enabled for this handheld".  Any idea what I need to do to resolve this issue and reconnect to my Sametime server?
Regular Contributor
Posts: 65
Registered: ‎07-11-2008
My Device: 9700
My Carrier: ★

Re: Upgraded to 5.0 and connecting to a Sametime Server.

Are you using the "Enterprise Messenger" on your BlackBerry? If yes, try login Samtime again and let's take a look at the last few log lines in the BBIM log for today.  Post them here.
【noname】- Native but 3rd class citizen of a nation governed by idiots who import congestions and contention.