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BlackBerry® Enterprise Service 10

Posts: 1
Registered: ‎07-11-2012
My Device: 9700 9810
My Carrier: SFR and ATT

Warning id event 20265 and sync problems


I have a BES and 3 exchange server ( one in backup) and one for people in france.

In the BES every day i have 2000 warning !!!!! with the ID 20265

The message are :
**@**.** MAPIMailbox::GetMessageStatusUpdates - GetContentsTable (.........) failed


**@**.** MAPIMailbox::RescanPIMtems - GetProps failed


**@**.** MAPIMailbox:Smiley SurprisedpenMessage - OpenEntry failed

But it looks to work properly for the users ....

Except for the users in USA, they have a syncing problems with the calendar.

I solved it one time by restart the server, but 3 weeks later i have the trouble ....

Any idea ?

I used Exchange Server 2010 SP1 on a windows server 2008 R2

My BES is ....

It s the same server on the BES....

Thank you

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Warning id event 20265 and sync problems