07-24-2013 11:05 AM
Anyone else notice this behavior, common sense would say if I was in th WORK space and hit add contact the default would be save the contact in the WORK space, but it defaults to personal. This is confusing our users to say the least and creating a lot of calls regarding contacts not syncing.
Anyone else having this issue? Is it fixed in 10.1 server update?
Solved! Go to Solution.
07-29-2013 07:39 AM
Thank you for your question.
Can you confirm that when you enter the work space on the BlackBerry 10, select contacts, select add a contact, that you have the option available to create the contact in a work or personal perimeter?
When selecting to add a contact, the options on the top of the screen will appear as;
Let us know if you have any further questions regarding this specific request.
07-29-2013 08:07 AM
07-29-2013 08:15 AM
08-16-2013 12:21 PM
Just throwing in my two cents... The main issue here (especially for BES10 users) is that these are "work" phones. When using BES/Active Sync to sync contacts with your outlook, contacts added in your phone to the Personal side do NOT update your outlook contacts. In order to add a contact to your outlook contacts the contacts need to be added to the work space of the phone. It seems like a design flaw to have a user on their work side, add a contact and have it save to your personal side. It would be extra nice if there was an option to change the default save location for contacts so regardless whether you are on the personal or work side, contacts added are saved in the default location the end user has selected. It would be even better if this option could be set from BES.