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07-18-2014 05:04 AM
Anyone else notice that Work Connect APP for IOS doesent work on IOS 7.1.2 when doing a new enrollment.
BES version is 10.2.3.
Anyone else having this issue?
07-18-2014 05:45 AM
I get the error that my administrator has to create a workspace for me first, which doesn't make much sense because the device has pulled the workspace policy
07-18-2014 05:51 AM
I had the same error, but I cannot really remember how I fixed it.
Try to reset the iPhone to system defaults (backup user data before doing this).
I think that solved the problem for me.
Let me know if it helped, if not, I'll try to reproduce the problem in our environment.
07-18-2014 06:02 AM
Ensure the following:
- You have an Activation Profile for iOS (e.g. "Work and Personal - Full Control" instead of "MDM Controls") and it's assigned to the user
- The certificate (xx.bbsecure.com/sxxxxxxxx/ca) is installed on the iPhone
I think I forgot to assign the activation profile when I got the error.
07-18-2014 06:25 AM
07-18-2014 07:23 AM - edited 07-18-2014 07:25 AM
I could reproduce the error:
When I activated the iPhone before I added the user to the "Activation Type"-Profile and the "Work-Space IT-Policy" I get the same error.
Ensure that the user is added to the profiles before you activate the users iPhone.
Tell me if it worked for you.