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BlackBerry® Enterprise Service 10

Guru III
Posts: 32,134
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Wrong images displayed in emails (cache?) BEs 5.0.2 MR1

almitchell wrote:

I am having the same issue, we're a Domino shop, 8.5.2 FP3, BES


I have a user in particular, on a 9810, running  He continues to have this issue over several months.  RIM has given us no help.  We've added the registry keys, we've rebooted, we've changed the user's mail settings, all to no avail.  And now, RIM's latest suggestion, is to completely wipe the device and reactivate.  With no guarantees that the issue won't reappear.


My user is an executive, so it is very inconvenient for him to try and read an important presentation or spreadsheet, only to have one from another message pop up. 


Has ANYONE head anything from anywhere about a way to fix this?  We're on all the latest and greatest, so I'm at a loss.



are you on MR 7?


have you tried an OS upgrade on the device? is out for quite a few carriers


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