I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
05-10-2012 11:08 AM
I am having the same issue, we're a Domino shop, 8.5.2 FP3, BES 126.96.36.199.
I have a user in particular, on a 9810, running 188.8.131.521. He continues to have this issue over several months. RIM has given us no help. We've added the registry keys, we've rebooted, we've changed the user's mail settings, all to no avail. And now, RIM's latest suggestion, is to completely wipe the device and reactivate. With no guarantees that the issue won't reappear.
My user is an executive, so it is very inconvenient for him to try and read an important presentation or spreadsheet, only to have one from another message pop up.
Has ANYONE head anything from anywhere about a way to fix this? We're on all the latest and greatest, so I'm at a loss.
are you on MR 7?
have you tried an OS upgrade on the device? 184.108.40.2062 is out for quite a few carriers
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V