Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
08-10-2013 08:02 AM
I have a problem here with activating Z10
We are using BES 10.1.1 with a Dominio Traveler 9. I could activate 5 devices Z10 and two Q10 without any problem.
But with two user I cannot get an Z10 running. Their device is getting activated and I can see them in the BES. But they are not receiveing any mails nor they can send some.
I checked the persondocument and all settings are similar to the working ones, but after 6 or 8 activiation attempts, the result is always the same.
What can I do or check to find the problem?
Solved! Go to Solution.
08-17-2013 04:31 AM
I encountered this issue, and it seems the users have a huge mailbox. I just did a maintenance on their mailbox and activate again, waited longer though before emails starts pushing in.
08-20-2013 07:53 AM
Ok thanks all,
I tried it and checked it and found out, that the internetpasswort was no consistent over all replicas. Therefore we run into that passwort error.
Now it is, now it works.
Thanks all for your help