05-02-2013 12:33 PM
I have a user that doesnt seem to have all his outlook folders on his z10. Is there a limit to how many folders one can have.?
05-11-2013 12:31 PM
Could you please provide the following information so I can assist you better?
1. Have you confirmed on the BlackBerry Z10 smartphone through account settings that the folders are not listed?
2. Are the folders listed there but not selected for synchronization?
3. Are the folders in question offline folders?
4. Have you confirmed this is not a limitation of the version of ActiveSync you are using?
I look forward to your response.
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