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BlackBerry® Enterprise Service 10

New Contributor
Posts: 3
Registered: ‎09-25-2013
My Device: Z10
My Carrier: T-Mobile
Accepted Solution

backup SMS + MMS + Call logs through BES 10

if Z10 is setup in EMM-Regulated and IT policy has SMS/MMS/Phone logging  (SMS/MMS/Phone log Wireless synchronization ) enabled, is it possible to restore that information during the next enterprise activation. I understand that emails / contacts will get restored since they come straight from MS Exchange but what about SMS/MMS/Phone logs.


in the past once in a while i used the desktop manager to back up the devices (SMS/MMS included) but i am hoping with BES 10 it can do it automatically.


also seems like logging policy simply creates a CSV file and populates it with SMS/MMS/phone information BUT can it be used during the restore (enterprise activation).





Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: backup SMS + MMS + Call logs through BES 10

currently BES does not have a restore feature of that info


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