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BlackBerry® Enterprise Service 10

New Contributor
Posts: 9
Registered: ‎04-27-2010
My Device: 8520
My Carrier: IT Ingeneer

bes 5.0.1 Dispatcher cant start (SQL)



2 Days ago our server was crashed and the only thing we had left was a backup from the database.

So we installed a new Server with bes 5.0.0 and upgraded to 5.0.1 , Everything was working so we where trying to restore the database in the mysql studio express.


(Right mouse button click on databases -> restore -> old database to the new one and ready).


I started all the services and saw that the users where back in the blackberry administration service.

But the devices didn't connect to the blackberry server.


So we tried some things and we saw that the dispatcher didn't start.


Can someone help us fast?

Thanks in advance !



Guru III
Posts: 32,226
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: bes 5.0.1 Dispatcher cant start (SQL)

mysql is not supported.



Download and install MS SQL Server 2005 Express if needed.


Download and install MS SQL Server Management Studio Express


Enable named pipes and TCP/IP in SQL express.

This will help you get your database back on line from a restore.

 KB12247 - Move from a Microsoft SQL Server Desktop Engine database to a Microsoft SQL Server databas...



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