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BlackBerry® Enterprise Service 10

Posts: 10
Registered: ‎05-15-2013
My Device: curve 9300
My Carrier: orange
Accepted Solution

can't add account after deletion on BDS



i have delete my account on BDS , it was created as administrator user.


i can't create it again, BAS didn't find it, i don't know what's happen.


where can i find more information ?





Posts: 166
Registered: ‎04-25-2013
My Device: BlackBerry Z10, BlackBerry Q10, Bold 9900

Re: can't add account after deletion on BDS

Hello dgoutagny,

Thank you for your question regarding not being able to add a user.


One thing to check would be to confirm the user is in a pending delete state. To do this please follow the below KB article.


KB18404 - Unable to re-add a deleted BlackBerry user account to the BlackBerry Administration Servic...

Let me know if you have any other questions.

- LW


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