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BlackBerry® Enterprise Service 10

Posts: 11
Registered: ‎06-06-2013
My Device: Z10
My Carrier: A1

discoveryservice.blackberry.com & Blackberry Infrustructure doesnt work

[ Edited ]

Hey Guys!

Since today the discoveryservice.blackberry.com & Blackberry Infrustructure doesnt work.

We got problems to set a activation passwort for new user.



BlackBerry Device Service was unable to register this activation password with the BlackBerry Infrastructure.

Do you want to save the activation password without registering with the BlackBerry Infrastructure?


i also cant ping discoveryservice.blackberry.com [].


Yesterday everything works fine, we change nothing!


We are Based in Austria (Europe).


Someone with the same problem?


Edit: 01.00pm now it works again...

Posts: 91
Registered: ‎05-17-2013
My Device: BlackBerry Z-10
My Carrier: Rogers

Re: discoveryservice.blackberry.com & Blackberry Infrustructure doesnt work

Hello Romerus;


Welcome to the forums and thank you for your question.


  • Have you confirmed that nothing has changed in your environment with your network or firewall settings?
  • What version of the BlackBerry Enterprise Server 10 are you utilizing?
  • Have you followed knowledgebase article KB33312?


Let us know if you have any further questions regarding this specific request.