04-09-2013 11:19 AM
I have recently activated a BBZ10 on our BES10, a policy we have turned on is to encrypt the media card. We have deployed approximately 1/2 dozen devices with no issues. A device activated yesterday seems to be having an issue with the encryption process. The device will re-start every 5-10 minutes, upon each re-start the device advises the media card encryption will start in 5 minutes.
At the moment it seems to me the encryption process is restarting the device, once it restarts it follows policy and attempts the encryption process again. I'm looking for any suggestions on how to get past this cycle short of turning off the policy.
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
04-10-2013 01:09 PM
if card has no data on it format in device and then encrypt it
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V