06-03-2013 05:25 AM
While installing the "Trial - BES10 Software v10.1" I got an error at step "SRP information":
there is no chance to enter the CAL ID, but the application shows an error "Invalid CAL Key - The license key must be the unique key ...".
What am I doing wrong? Is there a way to get the Trial running in another way?
I've got no BMS yet - I think it will be running after finishing the whole installation ...
06-05-2013 07:31 AM
Welcome to the BlackBerry Support Community Forums.
Thank you for your question regarding being unable to complete your BES 10.1 install.
You should not be seeing anything to do with the Client Access License during the setup in BES 10.1. All you should see on that screen is the fields for the SRP and Authentication key.
Can I get you to confirm you are installing BES 10.1? It should be either Bundle 69 or 73.
Let me know if you have any other questions.
06-05-2013 07:57 AM
my first package to install BES 10.1 was bundle0069 - and it produced the error I described. Then I realized, that there is a new bundle0073 and after removing all af my first try the new bundle worked without that CAL-problem. Sorry for not posting this new result here :-|
Probably my main problem was the language of the operating system - I used the german Win2008R2 instead of the native english release :-( Now I'll try to setup a complete new virtual server according to the compatibility matrix ...
Thanks - Tom