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Contributor
Posts: 48
Registered: ‎03-04-2009
My Device: Not Specified

16 GB SDHC Card not support on BB Bold 9000

[ Edited ]

Hi Guys,

 

 I have bb bold 9000. recently i have purchase SunDisk 16 GB SDHC card. but on my blackberry does not display any external memory card on my device. 

  i have set up on Option->memory. but not success. following message display end of.

 

A media card is not presently iserted in the device.

 

i am sure that i have insert proper media card.

 

 

Regards

Suresh Kerai

Hall of Famer III
Posts: 58,134
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH505), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: 16 GB SDHC Card not support on BB Bold 9000

Hello,

 

First, the size of media card your BB can support is not dictated by your BB model...rather, by your BB OS level, as per this KB:

  • KB05461MicroSD card sizes supported by the BlackBerry device software

 

Second, have you formatted the media card?

  • KB10527Media card cannot be read. Verify that the memory card is formatted

 

Third, can you test the media card in a different device? Another BB? A media card reader on a PC?

 

Fourth, have you ever had a media card in this BB before?

 

Beyond that, the media card itself could be bad or the BB media card reader could be bad. The results of the above will guide you to the root issue.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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