Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-19-2013
My Device: bold 9790
My Carrier: vodacom

2 pins on 1 device

I need some help with my old phone  

I had a blackberry curve, but recently got a bold.

My brother would like to use my old phone but now the curve has my old pin AND my new one on and it has his email address and mine. 

How do get rid off my email account and my new pin  on the curve??

Guru II
Posts: 22,020
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: 2 pins on 1 device

First make sure you've transferred all the email addresses that you were using on the Curve over to the Bold.

Once that is done then do a Security Wipe on the Curve. Once the wipe is done he shouldn't be getting any of your email.

The PIN is coded into the hardware and cannot be changed. Each device has it's own PIN and nobody can change it.

1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!