Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Member
Posts: 1
Registered: ‎11-01-2012
My Device: Blackberry Bold 9790
My Carrier: Togocell

2nd hand blackberry not letting me register my bbpin with my sim card/net provider

I just bought a second blackberry - everything works fine but when I try to have my bbpin register with my simcard/network provider it is not letting me as the handset bbpin is still register to an Orange UK account. I need Blackberry Support to delete the previous account set on that handset with the previous owner mobile phone. In order for me to register my network/sim card account to the handset.

 

Please get in touch so i can give you all the necessary handset details.

 

Thank you very much.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: 2nd hand blackberry not letting me register my bbpin with my sim card/net provider

It would be the original owner's responsibility to unregister the PIN with the previous carrier, not RIM's.


I hope that clarifies things. Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.