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06-02-2013 11:45 AM
I have a blackberyy 9700 and whenever I try to go on the browser, it says this is a WIFI service only? This is not possible as I have 3G. I cant seem to set up my email as it says there is something wrong with the server and it just does not connect. and my last problem is that I can not connect my Blackberry ID to my phone as it requires a secret answer. However I can not remember mine as I just lost my Iphone and now I am back on this phone. I tried going on the website to recover and change password but for some reason I need a secret answer. How can I get this secret answer? When I first purchased this phone 4 years ago everything was working perfectly and now I have so many issues. I would be so greatful if I could get any answers possible. thanks.
Solved! Go to Solution.
06-02-2013 03:20 PM
06-02-2013 03:25 PM
06-02-2013 03:44 PM
Yes, quite a few times aswell. it says 3G, and when my reception is pretty low it goes to edge. Im thinking that if I reboot the whole blackberry will all my problems be sorted? the reason im holding back is because of my contacts and some files. But if rebooting it will solve it I guess I will have to start writing down my contacts. I really need my emails and browser to work.
06-02-2013 04:02 PM
06-02-2013 04:37 PM
06-02-2013 04:46 PM
No I mean, going to security and formatting the whole phone. Seems like the only possible sollution, but I dont want to do this unless its the last possible thing to do. I tried the test and nothing happens, it shows me a blank white screen.