01-15-2009 08:17 AM
I jut bought a blackberry bold, whenever i put it into 3g Mobile Networks it gets the icon and then it goes into the sos mode and stays this way,
when i put it on 2g and 3g it will only work on edge and gprs
can anyone help?
01-15-2009 08:25 AM
Are you sure there's 3G coverage where you are? Check with your service provider, or if you have anyone else around with a 3G phone see if they can get a 3G signal (and how strong it is, if they only get 1 bar their phone might have a stronger antenna).
If you're 100% sure there's sufficient 3G coverage but your bold still can't find it the unit might be damaged.
01-15-2009 08:41 AM
I have another device with full bars of 3g but this unit it just simply goes to sos mode after showing the 3g icon for couple of seconds.
i already checked with the providers and they said there are no problems
01-15-2009 11:55 PM
Try the SIM Card in another 3G Mobile device and see if it goes to 3G or SOS mode.
If it doesnt work then the SIM Card is faulty.
if it does, put it back into the BB and try again.
I have heard of some SIM Cards needing to be "persuaded" to work in 3G.....
Yes, Weird I know....
01-16-2009 12:05 AM
Hi Devildealer and welcome to the Blackberry Forums
Can you post which is your carrier and where are you located?