Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 9
Registered: ‎07-21-2013
My Device: torch 9860
My Carrier: rogers

51 notifications from app world won't go away

In my message bar at the top of the screen the number 51 appears, i have deleted every message in my phone, when i uninstall app world the notification goes away, when i reinstall it and update app world the number comes back any suggestions?

Developer
Posts: 1,044
Registered: ‎07-21-2012
My Device: BlackBerry Bold 9900/9780/9810
My Carrier: Singtel

Re: 51 notifications from app world won't go away

Do you have updates for your applications in the BlackBerry App World?
New Contributor
Posts: 9
Registered: ‎07-21-2013
My Device: torch 9860
My Carrier: rogers

Re: 51 notifications from app world won't go away

I updated everything that needed updated, i've even gone as far as deleting all the apps fully from my world to see if the number would move but it hasnn't and when i click on the menu bar all the comes up is the calender there are not even any notifications for me to read 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: 51 notifications from app world won't go away

Hello choppers77

 

 

Sorry for the trouble !

 

Are you sure you don't have any Unread messages ? Can you try this : On your Homescreen Open Main Message Box > Highlight a date say today > Press the Menu key > Click "  Mark Prior Read " , then perform a battery pull restart by removing the battery while your device is Powered On , wait for a min. then re-insert it back .After rebbot please check if those notification disappear .

 

You can also try this KB Article and search for any Unread messages :

 

KB21879 : How to search for unread messages on the BlackBerry smartphone

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Developer
Posts: 1,044
Registered: ‎07-21-2012
My Device: BlackBerry Bold 9900/9780/9810
My Carrier: Singtel

Re: 51 notifications from app world won't go away

Also make sure all ur call logs have been cleared/read!
New Contributor
Posts: 9
Registered: ‎07-21-2013
My Device: torch 9860
My Carrier: rogers

Re: 51 notifications from app world won't go away

i'll try that advanced things but i've cleared everything absolutley everything, it's app world if i delete it the messages go away 

Developer
Posts: 1,044
Registered: ‎07-21-2012
My Device: BlackBerry Bold 9900/9780/9810
My Carrier: Singtel

Re: 51 notifications from app world won't go away

Possible to assist with a screenshot? Smiley Happy
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: 51 notifications from app world won't go away

Ditto.. As tezytan said , a screenshot may help !
___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Contributor
Posts: 198
Registered: ‎06-06-2011
My Device: Torch 9800 / PlayBook / Z10 / Passport
My Carrier: O2 UK

Re: 51 notifications from app world won't go away

I installed the FaceFlow update 15 times when it kept reappearing after installing the update but eventually got bored and deleted FaceFlow.
Developer
Posts: 1,044
Registered: ‎07-21-2012
My Device: BlackBerry Bold 9900/9780/9810
My Carrier: Singtel

Re: 51 notifications from app world won't go away

Dear bs,

For faceflow, the reason is price has changed. You previously installed it when it was free. Now its a paid application. That's why it was never updated