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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-24-2013
My Device: Bold 9900
My Carrier: O2

513 error that shops can't fix

Hi can anyone tell me how to send my blackberry off to blackberry because my phone has a 513 error which means the software needs reloading on to the phone but the shops can't fix it.
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: 513 error that shops can't fix

Hello Karlovbd4,

Welcome to the BlackBerry Support Community.


Please refer to the workaround in the following article to address the 513 error message you are seeing on your BlackBerry smartphone:




If you are unable to complete this process, please contact your point of purchase for options.


Thank you,



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