05-11-2009 04:34 AM
Hi people, I'm a newbie here, on the forum as well as with a Blackberry, and I'm having major trouble getting the Desktop Software to work with my 7100. I know it's an old phone, but if anyone at all can help me out I would be really grateful! Here's the info you might need:
7100 V22.214.171.124 (Platform 126.96.36.199), I've also got software that I downloaded from this site (not the forum, the Blackberry main site), and here are those details:
I've installed these, and none have worked. I get the small icon in the taskbar to say that the phone is connected but I then get told that there is now software loader.
How on Earth do I get my phone connected to my PC? Am I doing something wrong? Oh yè, here's the PCs specs, too: XP Pro Serv Pack 2, AMD 1.83 Ghz, 512 RAM.
Can anyone help me?
05-11-2009 07:14 AM
In your post you specified BlackBerry device software packages, it is not BB Desktop Software.
Get the latest version of BB Desktop Software here: http://na.blackberry.com/eng/services/desktop/
05-11-2009 07:33 AM
On page address I provided before click on Download button.
After that select from drop-down list: BlackBerry Desktop Software 4.7
Below the list of available software will be displayed.
Select: Desktop Manager 4.7.0 B59 English - Without Media Manager
and download it.
05-11-2009 11:00 AM
Broken downloads it is a common known issue with Blackberry.com server.
There are a lot of complains of little speed and non-reliable channel.
But appearingly RIM does not care about this.
If you search this forum you'll find a lot issues like yours. Issues with broken downloads.
To resolve this - try to download until you get a correct downloaded file.
05-11-2009 12:50 PM
For example I downloaded BB Desktop Software several times before I get correct downloaded files.
You need a bit of patience and luck to get a file downloaded correctly from blackberry.com site