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Posts: 1
Registered: ‎10-31-2008
My Device: Not Specified

8100 keypad error

Help!  my keypad will not work. The numbers turn to letters, and it seems to be the right side that is the problem.

 

it goes... 1, 2, (and when I push "3" I get the letters "Ryqe" replacing the 1 and 2 previously entered.)

 

then, if I erase it and go down to the next line, and type 4, 5, (and when I push "6" I get the letters Dgad" replacing the 4 and 5 previously entered.)

 

I have tried removing the battery, and it continues on this way.  Any Ideas?  I'm totally lost on this one.

 

thanks in advance,

 

RM

 

 

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 8100 keypad error

keyboard errors such as that are often indicative of moisture problems with the BlackBerry and keyboard. Has it gotten wet or damp, or even in a steamy bathroom during a shower?
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