12-14-2009 02:23 AM
I've had the 8220 Pearl Flip since August 2009 (with T-Mobile) and I've had really poor experience with the phone. Looking for advice on how to deal with this. T-Mobile support gives me the run around with reactivating the phone on the network, reinstalling the OS from the desktop manager, they replaced the phone once, but its still a piece of **bleep**. Their best recommendation is for me to power cycle the phone daily... Specifically my problems are:
- My first phone would lose the network once every week or two with various SIM card related errors
- My second phone freezes occasionally while being charged overnight - the clock on the outside display shows the time it froze at, and the phone does not respond to any keys
- The second phone also gets me an "Input System Error - restarting" while I am using the browser - and needs to be battery power cycled
- Both phones have very slow browser performance, both loading web pages and navigating them. This PC Mag review describes my pain very well: http://www.pcmag.com/article2/0,2817,2331080,00.as
Is there any hope for me to get this phone to actually work as advertised, or is my only option to get a different model? And if I were to get a different model, is there a way to get T-Mobile to do this for me as if I was on a fresh contract?
12-14-2009 06:07 AM
I've had my Pearl flip since July 1, '09, and as stated in my other posts, believe it is marginally so-so in all areas. My phone's "seizures" haven't been as frequent as yours, it sounds like; I am not seeing it on Cinti Bell's line-up anymore, so I think everyone has come to see it has problems. It's becoming the "Phone I love to hate". I may miss complaining about it when I find a phone I like and works well. Does the date show in its entirety on your cover when it is closed? (See my other posts). I would really like to hear from other flip owners on this. Thanks.