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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎04-19-2008
My Device: Not Specified

8300 Curve keeps deleting my information back to a certain date?????

Not sure whats going on but this is the third time that I lost all of my messages, email, and call logs back to the beginning of Feb. Does anyone have a clue if there is a patch or anything else out there to stop this from happening?
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Contributor
Posts: 12
Registered: ‎04-18-2008
My Device: Not Specified

Re: 8300 Curve keeps deleting my information back to a certain date?????

Hi!

 

This issue may be caused by the following:

  1. The Application Switcher on the BlackBerry smartphone is setting itself as a system listener and is not being removed.
  2. Switching between two applications on the BlackBerry smartphone using ALT+ESC approximately 25 times will cause a memory leak. From this point on, switching applications on the BlackBerry smartphone will cause an hourglass to appear for an extended period of time, which causes a large decrease in memory on the BlackBerry smartphone.

Have you tried to remove the battery and put it back, this could solve your problem. This is a workaround and hopefully it will work.

 

BlackBerry solution center says:

 

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.

 

// BBsupp