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New Contributor
Posts: 2
Registered: ‎07-15-2008
My Device: Not Specified

8300 Not Retrieving Emails from Personal Email Accounts

I can't seem to get my new BlackBerry Curve 8300 to retrieve my email from my AOL and Yahoo accounts.  I have set up the email accounts on the device and even though I can go directly to the email servers, using the browser function, and see that there are new messages the device inbox still shows nothing. 

 

I converted from a Samsung BlackJack and I am used to getting a chime notification everytime I get an email message in one or more of my accounts and I assume that the 8300 Curve should do the same thing.  What do I need to do to make this work?

 

Thanks a Bunch for any assistance.

 

Jay

New Contributor
Posts: 2
Registered: ‎07-15-2008
My Device: Not Specified

Re: 8300 Not Retrieving Emails from Personal Email Accounts

I thought that I would try a few of the fixes on the website.  I deleted and resent the service books, and set up a personal blackberry email account.  I am able to send emails from my 8300 but not able to retrieve emails.  I did get an email (on my laptop) from RIM Network that said the following;

 

This message is used to carry data between the BlackBerry handheld and an 
associated server. Please do not delete, move or respond to this message - it
will be processed by the server.