Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎04-03-2008
My Device: Not Specified

8310 OS upgrade and email account

What happens to the corporate email account (MS Exchange 2007) if you upgrade the OS on your Blackberry? I want to upgrade when 4.5 is released, but am not thrilled with the thought of having to ask IT to reconfigure my Blackberry if I screw it up.

Sorry if this has been asked and answered before. I searched but couldn't find an answer.

Regular Contributor
Posts: 88
Registered: ‎04-01-2008
My Device: Not Specified

Re: 8310 OS upgrade and email account

[ Edited ]
You answered your own question. Most of the time, the upgrade process will backup and restore your information and will maintain your connection to the BES.


In some cases this dosn't transfer correctly, and a reactivation to the BES will be required.

Message Edited by Ben on 04-03-2008 12:40 PM