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Contributor
Posts: 36
Registered: ‎08-08-2008
My Device: CURVE 8310
Accepted Solution

8310 WILL NOT RECOGNIZE SANDISK 8Gb CARD

OK gang, not quite the same problem everyone else is discussing.  I have an 8310 with ATT on 4.2.2.170.  I just installed a Sandisk 8Gb card that I purchased and received yesterday.  I installed it thinking it would immediately recognize 4Gb based on what I have read in various postings and expert replies, but in Media Manager, it seems not to recognize it at all.  Cannot transfer pictures or files over to it.  Sooo, have I done something wrong?  My BB did pop up a message that asks if I want to turn on the media card, and I replied YES.

 

Any help would be appreciated, as always!  Thanks in advance!!

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: 8310 WILL NOT RECOGNIZE SANDISK 8Gb CARD

Hi!

let's make sure the options are on correctly first:

OPTIONS - MEDIA CARD- MEDIA CARD SUPPOORT ON

ENCRYPTION MODE NONE

MASS STORAGE MODE SUPPORT ON

AUTO ENABLE MASS STORAGE WHEN CONNECTED  ON

 

On the bottom of the screen what do you show for total and free space?

Please let me know!

 

Thanks,

 

 

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Contributor
Posts: 36
Registered: ‎08-08-2008
My Device: CURVE 8310

Re: 8310 WILL NOT RECOGNIZE SANDISK 8Gb CARD

Hope that was it.  AUTO ENABLE.....was set to prompt.

 

Total space is 7.3Gb

Free space is 7.3Gb

 

Thanks!!  Will close out thread if that works.

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: 8310 WILL NOT RECOGNIZE SANDISK 8Gb CARD

[ Edited ]

Thanks Ken!

Remember,you will only be able to have your OS utilize 4bg of that memory!

Please let me know!

Message Edited by Bifocals on 08-30-2008 02:32 PM
Click Accept as Solution for posts that have solved your issue(s)!
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Contributor
Posts: 36
Registered: ‎08-08-2008
My Device: CURVE 8310

Re: 8310 WILL NOT RECOGNIZE SANDISK 8Gb CARD

Nope, didn't fix the problem.  Media Manager still does not recognize the card!  Guess I still need more of your expert knowledge.  (I am getting smarter though!)

 

-Ken

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: 8310 WILL NOT RECOGNIZE SANDISK 8Gb CARD

Hi,

Did you format the card?

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

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Contributor
Posts: 36
Registered: ‎08-08-2008
My Device: CURVE 8310

Re: 8310 WILL NOT RECOGNIZE SANDISK 8Gb CARD

Oops. Nope, didn't format it.  Not sure I knew I was supposed to.  And definitely don't know how.  But, I continue to be humbled!  So, how do I format it?

 

Thanks again for all your quick replies!

 

-Ken

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: 8310 WILL NOT RECOGNIZE SANDISK 8Gb CARD

Do yu have a card reader for your PC that you can use to read the card?

If not go to OPTIONS MEDIA CARD MENU KEY FORMAT.

If you have the option use the PC.

 

make sure that you have the following folders on the media card:

blackberry

music

pictures

ringtones

vidieos

voicenotes

This is where the BB will look for the associated files.

let me know!

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Contributor
Posts: 36
Registered: ‎08-08-2008
My Device: CURVE 8310

Re: 8310 WILL NOT RECOGNIZE SANDISK 8Gb CARD

SUCCESS!!! THANKS AGAIN!!
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: 8310 WILL NOT RECOGNIZE SANDISK 8Gb CARD

Good news!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter