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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎06-15-2008
My Device: Not Specified

8310 photos downloaded to computer are gray


I finally figured out how to download the photos from my 8310 to my computer using the Media Manager. However, the pictures are just gray, with a tiny sliver of the picture showing on the top. I am at my wit's end here - I've spent hours on this. Any advice would be greatly appreciated. I'd love to free up the space and I don't want to just delete the photos.