06-02-2009 11:19 AM
I am new user. I love my Blackberry 8330.
However, yesterday I ran into a problem where the 8330 consistently disconnects in the middle of operations with the Desktop Manager. It often does not occur in one place. I have received multiple types of errors: Connector Specific Error, 0X80040fb3, Unable to Complete Synchronization, etc. The spontaneous disconnections are not limited to calendar, tasks, or address book - it has happened during all of these and sometimes before it has even begun to sync. I have pulled the battery once. It synched fine after that just to have the same issues the next day.
This happens in the middle of other operations using the Desktop Manager as well. Like backing up the files. It will disconnect in the middle of backing up one of the files, or will only stay connected long enough to backup one file.
Throughout this, the computer recognizes the blackberry as being connected and the blackberry continues to display the "Connecting to Computer" screen.
The Start Menu and Taskbar will often hang or disappear after the Desktop Manager ceases to recognize the Blackberry and while the Blackberry is still connected. Once the Blackberry is disconnected, the start menu and taskbar is released from hanging or reappears.
Facebook, IheartRadio, Pandora, Slacker, Google Maps, and a few other apps installed, Google Search, My Verizon
Also experience some spontaneous restarts but I think that has more to do with the apps than anything else. Some JVM 102 errors upon restarts.
Feel free to ask me questions. Love the Blackberry but frustrated. Have tried other things looking through the forum, but none have solved the problem.
Solved! Go to Solution.
06-02-2009 11:23 AM
this is your primary issue, resolve it first, will most likely resolve everything else
hopefully you have atleast 1 good backup to restore after
06-02-2009 11:53 AM
06-02-2009 12:40 PM
thene there is a communication issue, whether its the miniUSB port on the device or the USB port on the PC or cable between the 2. something is dropping communication.
I would try another cable and another PC
is this a laptop or a desktop, are you using front, side or rear USB ports?
06-02-2009 02:03 PM