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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎11-13-2008
My Device: Not Specified
Accepted Solution

8330 Email Problem

I set up my 3 email accounts (google, yahoo, msn) when I first bought my phone. Without thinking, I changed all 3 passwords to the email accounts on my PC and I stopped recieving emails completely.


For a while I was able to still send emails from my msn account but that recently stopped. Of course, I forgot my email settings password and requested it multiple times from my phone and everytime it says that it was sucessfully sent.


Today I finally tried from my PC and I recieved the password. Of course, I now don't remember the username (I'll never let my husband set my phone up again. He didn't write anything down haha). 


Is there anyway to reset a username? Once I get past that issue, will I be able to update my email passwords from my phone so I can finally begin using that feature again?


Any help would be greatly appreciated. 


Thank you



Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: 8330 Email Problem

Call your carrier's support service. They can let you know your BIS user name.

If your query is resolved then please click on Accept as Solution

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New Contributor
Posts: 2
Registered: ‎11-13-2008
My Device: Not Specified

Re: 8330 Email Problem

Thank you! I'll do that.