Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
Contributor
Posts: 35
Registered: ‎08-12-2009
My Device: PRIV
My Carrier: Bell

8330 - Problem Connecting USB and HeadSet

When I first got my phone I noticed that the USB cable would disconnect if the phone was moved slightly making it very difficult to confirm it was charging.  Also had a similar problem with the headset that came with the phone.  Called Bell, they sent me a new phone.

 

Now, charging doesn't seem to be a problem but when connected with the computer, it still disconnects if it is moved slightly.  Like the connection is loose or something!?

 

The headset that came with the phone still doesn't work, connects... but then disconnects even though the physical connection seems secure.

 

Oddly enough, a regular headset works just fine.

 

Anybody else have these types of connection problems?  I'm going to call Bell, but it's been a few months now so I'm not sure if they will do anything for me... UGH!

Loved my Z30... Loving my Priv!