08-16-2008 12:16 PM
Someone help, please?! I've had my 8330 Curve for a few months now... was a bit frustrating at first because when I plugged it in via USB to my laptop, it wouldn't recognize. There was power and it would charge, but it kept saying device not connected... then one day it seemed to be fine (I have NO idea what I did to it).
It's been fine ever since...
I tried sync'ing the device, but it wouldn't recognize it... keeps saying to make sure my device is securely connected or something like that... and then that no device was found.
OS: Windows XP Home Edition 2002
BB Desktop: 4.3
Device: v4.3.0 for 8330
08-16-2008 03:54 PM
Hi and welcome to the forums!
Have you tried moving the USB cable to a different port?
08-17-2008 06:48 PM
To be honest with you - I wouldn't even know how. I'm still getting used to this thing...
All I know is that the day before this problem started, when I first plugged my device into the computer, a request for the password for "mass storage mode" came up. Now nothing comes up. It shows there is power going to the device, ie its charging, but nothing else.
08-17-2008 06:51 PM - edited 08-17-2008 06:57 PM
I was typing when you wrote your last post.
Go to OPTIONS _ MEDIA CARD SELECT make sure that Media Card support is on. Encrytion is off. Mass storage mode support is on. Auto enable mass storage when connected is yes.
Please write the total space and free space numbers down and send them along.
08-17-2008 06:56 PM
The only thing I can think of the morning after the last time I successfully sync'd that was different was some updates had installed and my computer restarted itself. Could that have something to do with it?
And no - the BB is not showing as a removable device. But it still charges via the USB... weird?
08-17-2008 06:59 PM
WOW YOU ARE QUICK!
Look at the post about setting the BB options!
I'm about one post behind you
08-17-2008 07:06 PM
Okay now HOLD UP!
I have to get some links for you!