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New Contributor
Posts: 3
Registered: ‎09-01-2011
My Device: curve 8520
My Carrier: t-mobile

8520 data plan doesnt support this application

I have had my blackberry for over a year and have had no problem until about a month ago. I redid my 6months blackberry internet booster like usual, but when it had been activated, none of my apps will work and none of my emails come in. My browser still works like usual though. I have phoned t-mobile up but they keep saying everything is correct and to just keep restarting my phone. i have been restarting it by doing the battery reboot about 3 times a day for the last month. I still cant use my apps. I phoned them again and they said blackberry was down aand it would come back in the next few days. No-one else i no has this problem. What can i do?

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: 8520 data plan doesnt support this application

Hi and welcome to the forums!

 

Run the diagnostic report to verify your device is correctly setup on the network.

Thanks,

 

Bifocals


Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless
network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic
report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.

8520 User Manual - Diagnostic Report

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New Contributor
Posts: 3
Registered: ‎09-01-2011
My Device: curve 8520
My Carrier: t-mobile

Re: 8520 data plan doesnt support this application

everything is unknown or has been aborted :/ no idea why
Highlighted
New Contributor
Posts: 3
Registered: ‎09-01-2011
My Device: curve 8520
My Carrier: t-mobile

Re: 8520 data plan doesnt support this application

ive run another report, it says blackberry regestration no and then abort on the 2 underneath. please help