06-09-2012 06:49 AM - edited 06-09-2012 08:50 AM
Once loaded main screen is just frozen tried taking battery out and restarting but same thing still happens think its down to a theme i downloaded can anyone help. is there a reset button anywere? cant get into any of the phone to reset things.
06-09-2012 12:44 PM
Hi and Welcome to the Community!
I recommend you try Safe Mode:
06-09-2012 04:16 PM
06-09-2012 05:13 PM
One thing Orange does but does not tell is the will exchange a faulty Blackberry within 12 months for free.
FYI -- that's actually completely in line with the 1-year warranty that RIM will honor (as serviced through the carriers and authorized resellers, of course).