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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-26-2013
My Device: Curve 8520
My Carrier: Virgin

8520 not saving new photos

My Curve 8520 has stopped saving new photos to the Media folder.


When i take a photo, it says "saving" and gives the usual number, but if I then go to media, the picture does not appear. At the foot of the pic are five options - Take another Picture, Set Picture As, Rename Picture, Delete Picture, and Send Picture.


I've deleted some pictures in case it was a memory issue, but it makes no difference. 


Have I unknowingly altered some setting, or is it simply a fault?


Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: 8520 not saving new photos

Hi Polanski


Welcome to BlackBerry Support Forums



On your Device do you have a Media Card and  have you enable the option Media Card Support ? Please check this Knowledge Base  :


KB13564 : How to enable or disable mass storage mode on the BlackBerry smartphone.


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