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New Member
Posts: 1
Registered: ‎02-03-2011
My Device: Not Specified

8520 stuck on loading screen

I have a BB 8520 and after updating BB App World it said it had to reboot. It rebooted but now i am stuck on the boot screen. It does not load past 70%.

Tried resetting with the keys and tried going into safe mode but no luck

Any ideas please

Hall of Famer III
Posts: 58,150
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: 8520 stuck on loading screen

Hi and Welcome to the Forums!

 

Pull out the battery and leave it out for at least 5 minutes. Then put it back in and see if it will complete the bootup process.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 3
Registered: ‎02-02-2011
My Device: Not Specified

Re: 8520 stuck on loading screen

I had the same problem with my 8530. Pulling battery did nothing for me. Its now sent away for repair.
Hall of Famer III
Posts: 58,150
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: 8520 stuck on loading screen

 


Gainer67 wrote:
I had the same problem with my 8530. Pulling battery did nothing for me. Its now sent away for repair.

 

Hello,

 

Quite possibly the outcome here, but it is too soon to determine that.

 

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 2
Registered: ‎11-08-2013
My Device: blackberry 8520 curve
My Carrier: vodacom

Re: 8520 stuck on loading screen

AVE THE SAME PROBLEM ALSO..PLEZE HELP..I

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 8520 stuck on loading screen


gazman wrote:

AVE THE SAME PROBLEM ALSO..PLEZE HELP..I


No need to double post your questions, I've answered it here:

 

http://supportforums.blackberry.com/t5/BlackBerry-Device-software/How-To-Reload-Your-Operating-Syste...



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