04-19-2010 02:50 PM
Solved! Go to Solution.
04-19-2010 02:57 PM
Hi and Welcome to the Forums!
It is possible that, somehow or another, the battery became fully depleted...in which case it requires a minimum charge before allowing the BB to power on. I advise allowing 2 hours of charging before attempting to power on again.
Good luck and let us know!
04-19-2010 03:06 PM
I will give that a try when I get home, just found it strange that it powered on this morning but then it would not turn back on at lunch even though the battery was showing a full charge this morning.
04-19-2010 03:10 PM
While not frequent, there have been reports from other users on these forums of similar circumstances. If you happen to be passing by your carriers shop, you might also see if they can pop a fully charged battery in and see the results.
04-19-2010 06:18 PM
Put my phone on the ac charger when I got home and after about 20 minutes the phone came back on.
Battery was only showing 5% so it is still on the charger.
I had put a new fully charged battery in earlier and the phone would not turn on. I called my carrier and
they said they have seen this on rare occasions and it usually takes a few minutes on an ac charger to kind of "jump start" the phone and not even putting in another battery does not seem to help.
Told me to let them know if it happens again and will replace the phone if necessary.
Thanks for your input!!
10-22-2011 05:45 AM
Mine has had exactly the same problem as you that it wont switch on so i've tried charging it although with mine when plugged into charge it doesnt show its charging its just un responsive.
Has anyone had this problem and been able to exchange it with the network?
12-03-2011 11:09 PM
mine did the same thing. it appears completely unresponsive. plugged it in to charge, charging light came on and then shut off after about a minute. still plugged in and nothing is happening. i don't know what to do..help?
08-22-2012 01:30 AM
08-22-2012 09:36 AM
I am also facing the same issue. it appears completely unresponsive. plugged it in to charge, charging light came on and then shut off after about a minute. still plugged in and nothing is happening. i don't know what to do..help?
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!