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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎10-26-2012
My Device: curve 8520
My Carrier: t-mobile

8520 wont boot

hi, i have a curve 8520 which was working fine up until last night.

the screen freezes on re-boot at the 'e'. i have tried to start in safe mode and ive tried to connect to my pc.

nothing is working. ive taken the media card out.

all help much appreciated before i launch the phone thro the window in frustraton.

Smiley Mad

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: 8520 wont boot

Hi sammy38 and welcome to the BlackBerry Support Community Forums!

 

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks

 

-CptS

 

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