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Visitor
Posts: 1
Registered: ‎06-01-2013
My Device: Blackberry Curve 8530
My Carrier: Sprint

8530 Desktop Manager Software Updated on 3/7/2013 killed my calendar link

Since January 2010, my then-brand new 8530 Curve synched perfectly and beautifully with my Outlook Express calendar.  As of 3/7/2013, some automatic update to my Desktop Manager Software blew the whole thing up.  Now, whenever I connect my Curve to my PC, the PC reboots.  We can't even get an error message, the reboot is instantaneous. 

 

Have checked everything else (promise), and I've had my computer geek (who is excellent and who built my computer and my network) and various other tech wizards all tell me the same thing:  I need to get BACK to version 6.0.0 something something Desktop Manager software and download that back to my PC, then stop all automatic updates.  They, and I, have collectively spent three full days trying to accomplish this, which led to this forum and all of you.  PLEASE help!

 

Details:  From my Blackberry, the following:  8530 v 5.0.0.1030 (Bundle 1675, Platform 4.2.0.451)

PC is Windows XP operated.

 

What else does anyone need to know?  THANKS SO MUCH!  In return, can talk horses and/or law for hours in one-to-one chats in gratitude!!

Hall of Famer III
Posts: 57,554
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: 8530 Desktop Manager Software Updated on 3/7/2013 killed my calendar link

Hi and Welcome to the Community!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

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