07-13-2013 03:47 PM
07-16-2013 02:23 PM
Hello mario1491 and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue browsing on your device.
To clarify, you are only unable to access this specific website (Craigslist) or are you unable to access all websites?
You said you have tried on "all 3 browsers". Can you please provide the names of these browsers?
07-16-2013 03:14 PM
Oh...and to clarify...it appears to be only Craigslist....as best I can tell. All of the other sites I normally go to are fine and have been fine throughout this problem. Also, it will happen on any site that has "craigslist" in the name, i.e. Criagslist.org, craigslist.com, Chicago.craigslist, etc. If I google Craigslist and then try to connect from there, it will happen again. I will also share that today I experimented with a proxy site and the exact same thing happens. I was trying to see if IP address might have something to do with it. Thanks for your help.
07-16-2013 03:37 PM
07-16-2013 04:14 PM
I'm not referring to browsers on a PC. (By the way, Craigslist does fine on the PC - just no longer works on the BlackBerry). On the BB, if I go to the internet browser page....press menu key...then "options", the page comes up that gives an option called "browser configuration"...I select that...a "browser configuration" page appears...this page has a drop down menu called "browser Idendification". The menu allows me to select "blackberry" (which is what I have always used, "firefox" and "internet explorer". What I am saying is that the same thing (timeout) happens with each of the different browsers.
I can't see how Craiglist would have changed any sort of browser requirement that wouldn't have the same effect on everyone or at least thousands of users. And besides - how can I control or modify any browser requirements on this phone even if I wanted to? I have no control or impact on the browsers. Doesn't it have any sort of diagnositic tool that would indicate what is going on/what is causing the problem? No "safe mode" as such? Something has changed over night...either in the phone or its related to Sprint. But the page won't load on wifi either.
07-16-2013 08:57 PM
07-19-2013 11:35 AM
An update as of Friday, 7/19
After several conversations with Spring, they have duplicated the problem and they tell me that it is blackberry related. The ticket number (in case it matters) is 19635666-130717. Let's hope solutions are on the way.
07-24-2013 04:19 PM
Hello, I am having the exact same problem with my BB 9650 using Verizon. I can access all websites via the internet brower on my 9650 except Craigslist. I can access it just fine using my desktop PC, just not my 9650 irregardless of whether I am on 3G or WIFI.
07-27-2013 09:47 PM
I guess that one just has to "live with it". I'm amazed that I can have this problem...and have sptint involved...and...supposedly I have blackberry involved...but yet absolutely nothing happens to change the circumstances such that the problem is fixed. If this site is some sort of "official" connection to blackberry or RIM, can someone tell me how I can get some help from someone?. When your phone suddenly experiences problems, is the solution to just switch to another phone manufacutrer? Is there any way to get any help from anyone at all with the potential to get something done? This is very frustrating.