02-23-2009 04:46 PM
When I'm using my new 8800, the sceen will go black (and if I'm on a call it goes silent). Then the red light flashes before the screen comes back on (to what I was doing before it turned off), but the sim card stops working (I get no signal) and it says something like "memory card removed". I have to turn it off, remove the sim and place it back in for the sim to be read again.
This has happened multiple times.
How can I solve this problem?!
02-24-2009 07:00 AM
02-24-2009 07:13 AM
To check is it a software problem do the following.
Backup all your sensitive data via BB Desktop Software.
Important: Use "Advanced" feature of backup mechanism and save only information which is necessary.
Go to Options - Security Options - General Settings
open menu and select "Wipe handheld"
it will wipe the device memory from saved data, applications will remain.
Now check the device and restore your data.