Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎05-22-2008
My Device: Not Specified

8800 series - turns off when barely bumped

I have had my 8800 series BB for over a year and if I barely bump it, the phone turns off. Sometimes it will turn back on and other times I have to pop out the battery to get it to come back on. Anyone else have this issue and if so, what did you do about it?

Thanks.

Visitor
Posts: 1
Registered: ‎05-26-2008
My Device: Not Specified

Re: 8800 series - turns off when barely bumped

I've got the same problem on my Cingular (now AT&T) series 8800.  Mine's been doing it for quite a while now, and recently, mine has been resetting itself on it's own.  Yesterday, it somehow reset itself, deleted every message I had in there (except for the saved ones), deleted my call log, and deleted my entire calendar.  I'm not happy.
Highlighted
Forums Advisor III
Posts: 1,054
Registered: ‎05-23-2008
My Device: 8110, 8300, 8800, 8700, 9000

Re: 8800 series - turns off when barely bumped

Remove the OS altogether, then reload with latest for your carrier.
***************************************************************************************************
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~