07-04-2013 08:47 AM - edited 07-04-2013 08:48 AM
When I Wipe my handheld and I am not change the APN, I can connect to the internet by using Wifi Connection. But after changing the APN (Go to Settings > Options > Advanced options > TCP), I cannot access to the Internet by using wifi. I also change Data services (Go to Manage Connections > Mobile Network Options) to Off, but it doesn't work, I just can use EDGE connection. How do I set up to use both connections? Thank for your help!
This is my device:
Model: BlackBerry 8820
Network: Viettel Telecom
07-10-2013 11:25 AM
Welcome to the forums.
I would suggest you contact your mobile service provider to have them check to make sure you are using the correct APN settings on your device.
Let us know if you have any additional questions.