02-24-2011 06:44 AM
I am a tech unsavvy guy and have a 8830 World Edition phone. Bought this from Tata Indicom (Vendor ID: 269), a CDMA operator who also provided a GSM SIM for international roaming only. Last month, Mobile Number Portability came into India, and I switched to a GSM Provider, Vodafone India. Post number porting, simply Inserted the new Vodafone SIM, and the phone and the Blackberry services are working fine with the new operator. Couple of questions:
1. From Options -> Advanced Options -> SIM Card, after typing MEPD, I see:
ID: a big number
Network Subset Disabled
Service Provider Disabled
Does this mean my Blackberry is locked? If yes, is it locked by Vodafone? Since I did switch the service provider from Tata to Vodafone and carry the same number on the same phone, Tata does not seem to have locked the phone.
2. Typing Alt EACE, I still see the Vendor ID 269 (Tata). Also see the Tata logo at start up. Is there any way I can change the Vendor ID or at least stop getting the old Vendor's splash screen? Does this Vendo ID has anything to do with the Lock mentioned above?
Would really appreciate if some kind soul enlightens.
Solved! Go to Solution.
02-24-2011 03:11 PM
Hi and Welcome to the Forums!
Please review this KB, along with others it links to, for good information:
Your BB should be locked to Tata...all BB's are locked to their original carrier until one obtains and uses the proper unlock code. In all honestly, with what yours displays, it should not be able to function on any carrier other than Tata (until you unlock). So that's strange...
Is there any way I can change the Vendor ID or at least stop getting the old Vendor's splash screen?
Nope...that is buried very deep in the ROM of the BB...not accessible.
Does this Vendo ID has anything to do with the Lock mentioned above?
Sort of...all it means is that it's locked to Tata. Once you unlock it, it becomes irrelevant. Likewise, the carrier splash screen is irrelevant.
02-27-2011 08:55 PM
Many thanks for the response.
Since I am using the phone on Vodafone Network for more than a month now, what does the lock by Tata mean in this case? All I can see of Tata is the splash screen. I would have liked to remove it too if I could for making our divorce sort of no-string-attached (or no-splash-attached, more precisely), but otherwise it is fairly innocuous.
What benefits could I get by unlocking? Would it remove the splash screen?
02-28-2011 01:43 PM
Since I am using the phone on Vodafone Network for more than a month now, what does the lock by Tata mean in this case?
As I said above, with what you've told us, I am completely stumped as to why it even works on Vodafone at all. It should not.
What benefits could I get by unlocking?
Technically, the ability to run on other networks. But, since it's already doing so, you've already got that benefit (though, again, I've no idea why it works...it should not).
Would it remove the splash screen?
As I said above, it will not. You cannot remove the Tata splash screen no matter what you do.
02-28-2011 08:30 PM
Thanks for the response. Appreciate.
Trying to demystify the working of the phone on the new network without unlocking. 8830 WE is a dual-radio phone. I had a CDMA connection from Tata, and they also provided a GSM SIM for international roaming. However, outside of country, I could use any other local GSM SIM on the same phone for cost-saving on international roaming (but no Blackberry Services) even when I was a Tata subscriber. Even inside the country I experimented with Non-Tata domestic SIM and chosing GSM radio the phone did pick up the new Network while being a Tata CDMA subscriber.
So the Tata lock, whatever it otherwise means, never prevented me to use the phone with other vendors' SIM. When I disconnected the Tata service, I could similarly use Vodafone SIM. I also subscribed Blackberry services from Vodafone, and that too is working, I find.
However, there are certain service quality issues on the BB services that I am facing. The phone sort of hangs and BIS gets cut off once or twice a day. I have to disconnect and reconnect the battery to resume services. I am confused if these are Network problems or Handset problems. Need to know with some certainty before I take a decision to change the handset. Could that be caused in part by the Tata 'Lock'? If the answer is yes, I will invest on unlocking. Else, will look for switch of handset (or Network!).
Once again, many thanks for your patient reading of my ramblings and relevant responses.
02-28-2011 09:49 PM
There must be something different about a WE BB that enables the use of other SIMs even while still locked to the home carrier. Odd, but your experience proves out the theory. I doubt seriously that unlocking will make any difference, but you certainly could try I suppose.
I'm not sure why your BB is acting as you describe...but, I want to suggest the following steps, in order, even if they seem redundant to what you have already tried. However, you will want to be cautious here. I don't know how you originally got your BB services functioning on your current carrier. All BB services are controlled by Service Books. If a carrier does not natively support a BB model on their network, there are some tricks that must be undertaken to get those SBs onto that non-native BB. If that had to be done, then don't proceed here...you might just wipe out all of your BB level services. But, if none of those tricks were required (which would mean that your carrier natively supports your specific BB model), then you should be safe to proceed.
Steps 1 and 2 each should result in a message coming to your BB:
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Perhaps that will make a difference. I really don't know for sure, to be honest. It's a tricky venture and you may well be just as well served by obtaining a new BB that you obtain from your carrier...that way, you at least would have that channel of formal support available to you.
02-28-2011 10:50 PM
First time activation worked seamlessly - I switched the service provider as well as network type from CDMA to GSM while still carrying the same phone and the same phone number. It did give me a kick apart from extreme convenience!
However, when I first encountered the issue of BB service-discontinuity for the first time and logged a support call to Vodafone, they did send the service book to my fone. Unfortunately, in the Vodafone India BB Internet website, I cannot open an account with my PIN and IMEI because it returns me a message - "Your account is not accessible via HTML browser. Please use your device to access Blackberry Internet Service". That is kind of an oxymoron, because I cannot use my device to access BIS in the first place which prompted me to re-send service books. So, the only option left for me is to call the Vodafone Call Centre and wait indefinitely. Step 3 is a more practical solution, if step 1 does not work, and I do just that.
I know I have to move to a more contemporary and supported handset, just trying to stretch the old companion as long as I can and may be learn something in the process.