Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Visitor
Posts: 1
Registered: ‎03-12-2009
My Device: Not Specified

8900 not working properly Please help Thanks!

I have a 8900 that has not worked properly since day one. It is on the Rogers Network in Canada

Here are the Problems.

1. You try to use voice dialing and it says insufficient memory

2. When you answer the phone, it still shows the calling screen

3. When you are on the first call you can not answer and other incoming call

4. Some applications refuse to close, In order to get memory you have to press Alt and arrow key to close them which works sometimes

5. The battery life is not as good as what is claimed

6. The back cover has been loose from day one

Rogers admitted the phone is defective but will only exchange it for a refurbished phone.

They have reloaded the software and no change.

I like the look and feel of the phone but I am very disappointed.

I am working with Rogers office of the President to help resolve the issue and to get a new phone. It is not good.

 

Does anybody know about these problems?

Do you know if RIM will help?

 

Thanks

Alan

Smiley Sad

Highlighted
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: 8900 not working properly Please help Thanks!

In your case i accept a refurbished phone.

The people don't know that more than 50% of the times the "refurbished phone" is not a refurbished is new one, is simply a replacement handset, but let me explain something, tell the customer center representative you loose the back cover, if not you can receive a new phone without the cover. 

--------------------------------------------------------------------------------
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.