Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 5
Registered: ‎08-10-2011
My Device: Bold 9700
My Carrier: Mob

907 COD invalid while downloading facebook application

I m trying to download facebook application but it gives me download failed and details of the failure is 907 C0D invalid So please tell me what can I do to solve this problem although Iremoved the facebook old version V1.9 . Any help  

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: 907 COD invalid while downloading facebook application

Hello Ahmed_moussa and welcome to the BlackBerry Support Community Forums.

 

Go to Options>Applications or Options>Device>Application Management and locate Facebook for BlackBerry. 

Highlight it and select Menu>Delete or hit the DEL key.

Once Facebook is removed, ensure you reboot your BlackBerry - if you aren't prompted to reboot, pull your battery.

 

After the device has completed the reboot cycle, go to www.blackberry.com/facebook on your device browser or search for Facebook in App World.

 

You should now be able to install Facebook on your BlackBerry.

 

Let me know how you make out Smiley Happy

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
Posts: 5
Registered: ‎08-10-2011
My Device: Bold 9700
My Carrier: Mob

Re: 907 COD invalid while downloading facebook application

Still not working . i removed it and then i reeboted the phone .now i dont have the facebook application .any solution

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: 907 COD invalid while downloading facebook application

Did you go to the website as previously posted or try to reinstall from App World?

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
Posts: 5
Registered: ‎08-10-2011
My Device: Bold 9700
My Carrier: Mob

Re: 907 COD invalid while downloading facebook application

I mtried both and it didn't work
Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: 907 COD invalid while downloading facebook application

When you went to the website, www.blackberry.com/facebook, did you get an error when you went to install it? If so, what was the error?

 

When you used App World to install Facebook, were you able to click on the Install button? Did it already shown installed? 

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
Posts: 5
Registered: ‎08-10-2011
My Device: Bold 9700
My Carrier: Mob

Re: 907 COD invalid while downloading facebook application

when i started to download from web site . it started normally and then asked me to replace the old files with an old ones .and then at last it tells me download cancelled details 907 COD invalid

 

And when i started downloaded from App world at last of downloading it tells me installation failed and tells me to reinstall . Any Susgestion

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: 907 COD invalid while downloading facebook application

Hmmm.....the website saying to replace old files seems as if the old version wasn't deleted.

 

Under Options>Applications or Options>Device>Application Management, do you see any trace of Facebook? 

 

If not, then you will need to back up your device data and do a security wipe as shown in KB14058 and enable the option to remove 3rd party installed pplications. Once the wipe is completed, before restoring your back up file, go to the mobile site to install Facebook.

 

Let me know how you make out.

 

Thanks Smiley Happy

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
Posts: 5
Registered: ‎08-10-2011
My Device: Bold 9700
My Carrier: Mob

Re: 907 COD invalid while downloading facebook application

I didn't traced facebook so I have removed all the 3rd party application and before back up files I went 2 mobile. Site and I got the same erorr
What else can I do
Highlighted
Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: 907 COD invalid while downloading facebook application

Reinstall your device software as shown in KB11320

 

After the reload completes, go to the mobile site to reinstall. If the error still persists then you will need to contact your mobile carrier to have this issue investigated into further.

 

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!